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Elevate - Unified Communications

Secure

Secure experience protecting your employee and customer data everywhere.

Support

Reliable communication service with award winning support 24/7.

99.999% service reliability backed by SLAs and Avvaron’s technical support team available via phone or chat.

Analytics

Actionable insights to inform administrator decisions.

Administration

Sophisticated tools to onboard, customize, and manage users.

Elevate Essentials

  • 5 concurrent endpoints
  • 90+ Enterprise-grade calling features
  • 2 GB with File backup, sync and share
  • Team chat
  • Business SMS
  • 5 Participants
    with HD video conferencing
  • 5 Participants
    with HD audio conferencing
  • 5 Simultaneous Participants
    with HD Video Sharing
  • QoS Dashboard
  • Call History
  • Integrations:
    Active Directory
    G-Suite® Integration
    Outlook® Integration
    Microsoft Teams® (Voice Integration)
    Microsoft Teams® (Meeting Integration)
    Slack® (Meeting Integration)
    Sugar CRM®
    Zoho CRM®
    Zendesk
  • Hosted Exchange (add-on)

$19.99/mo

Elevate Pro

  • 5 concurrent endpoints
  • 90+ Enterprise-grade calling features
  • 10 GB with File backup, sync and share
  • Team chat
  • Business SMS
  • 100 Participants
    with HD video conferencing
  • 100 Participants
    with HD audio conferencing
  • 30 Simultaneous Participants
    with HD Video Sharing
  • QoS Dashboard
  • Call History
  • Integrations:
    Active Directory
    G-Suite® Integration
    Outlook® Integration
    Microsoft Teams® (Voice Integration)
    Microsoft Teams® (Meeting Integration)
    Slack® (Meeting Integration)
    Sugar CRM®
    Zoho CRM®
    Zendesk
  • Hosted Exchange (add-on)

$27.99/mo

Elevate Enterprise

  • 5 concurrent endpoints
  • 90+ Enterprise-grade calling features
  • 10 GB with File backup, sync and share
  • Team chat
  • Business SMS
  • 200 Participants
    with HD video conferencing
  • 200 Participants
    with HD audio conferencing
  • 30 Simultaneous Participants
    with HD Video Sharing
  • QoS Dashboard
  • Call History
  • All Elevate integrations +
    Salesforce® (Classic + Lightning)
    ServiceNowTM
    Microsoft DynamicsTM
    Oracle®
  • Hosted Exchange (included)

$32.99/mo

Sound Like a Big Business at Small Business Pricing

You will be pleasantly surprised with the cost savings and added benefit and productivity your business will gain by switching to Elevate by Avvaron. Low monthly rates, no setup fees, and free or discounted equipment, your business will sound like a Fortune 500 corporation with small business prices.

The Elevate voice network is purpose-built for reliability • East and West coast datacenters provide redundancy and minimize latency • Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality

Elevate scales according to the needs of any business • Order service according to the number of users or resources needed today; pay only for what is used • Ordering additional service is easy and can be spun up quickly • Scales to a large number of users per business

Elevate makes a more productive workforce • Allows mobile devices to interact seamlessly with the corporate phone system • Anywhere, anytime, and on any device, creating a more flexible workforce • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management. • Integrated chat, SMS, video conferencing, screen sharing, file sharing and backup extends reach and facilitates increased collaboration.

Ensure that you never miss an important business call • The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable • Cloud based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.

No hardware to buy, install, manage, upgrade or replace • Lower infrastructure and operating costs compared to traditional phone service • Reduces infrastructure and operating costs; no additional hardware to buy • Consolidates voice and data onto one network • Flat, per-user rates with unlimited domestic local & long distance calling

· Easy-to-use interfaces, rich audio quality and productivity features

· Phones are pre-programmed to work seamlessly with Elevate

· Phones are plug and play, and can be used anywhere there is an internet connection*

Polycom VVX, Yealink DECT Cordless, Polycom SoundStation Conference Phones, Yealink T4 series

Each user receives:
· Local phone number with unique extension
· Ability to have up to five endpoints
· Inbound/Outbound Caller ID
· WebFax
· Voicemail box with transcription services
· Elevate Mobile App & Desktop App
· Online Meeting with up to 4 participants (30 with Elevate Pro)
· 2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)

Each account receives:
· Centralized management of all locations
· Auto Attendant with a direct inward dial phone number
· Ability to configure up to 10 hunt groups
· Conferencing: 200 toll-free minutes / month
· Active directory integration for easy configuration of users
· Hunt Group reporting
· Enable/Disable call recording

System Features
• Voicemail with Transcription
• Auto Attendant
• Caller ID
• Custom Hold Music & Greetings
• Direct Inbound Dialing (DID)
• Call Flip
• Conference Bridge
• Hunt Groups
• Hunt Group Call Reporting
• Email and SMS notifications
• Busy Lamp Field / Call Presence

Phone Features
• Call Forward • Administrator Password
• Call Hold • Named Ring Groups
• Call Recording • Page all Phones
• Call History • Call Park
• Call Transfer • Inbound Caller Name
• Call Waiting • Call Flip
• 3-way Calling • Configurable Line Keys
• Do Not Disturb • Speakerphone
• Extension Dialing • On-Hook Dialing
• Configurable Ring Options • Remote Line Key
• Voicemail • Transfer to Voicemail

Elevate Desktop Application The Elevate Desktop App brings essential collaboration tools together, so employees can send and receive chats and SMS messages, place and receive calls, share screens, start video calls and share files—all from one application. · Have the flexibility to use your desktop application to place and receive calls in two ways – either as a call controller for your associated desk phone, or as a softphone from your Mac® or PC. · One place to see the availability of coworkers, place a phone call, start team chat, send text messages, and a launch a video conference. · With the Elevate Desktop and Mobile Applications, you can take your contacts, files and conversations with you – wherever you are.

Elevate Mobile App This powerful application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive chats and text messages, place calls and see voicemails all from one application—anytime, anywhere. · Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption. · Your full desktop chat and SMS history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are. · From your mobile device (Android®, IOS®) sync your contacts from popular third-party platforms (Office365®, G-Suite™ and more) to all your Elevate Apps

Video Conferencing & Screen Sharing

Elevate includes Online Meeting, an easy-to use, reliable video collaboration tool.
· HD video conferencing eliminates unnecessary travel and empowers teams
with remote members to be more productive
· Screen sharing. The computer desktop can be shared with team members in
realtime, improving collaboration and speed of decision making
· Includes a conference dial-in number, and custom URLs for meetings
· Screen annotation to drive more engagement from meeting attendees

File Sharing & Security File sync and share with backup for desktops, mobile devices, and file servers.
· The most current version of files from any device · Easy and secure file sharing · Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365® · Full control over files, users, devices, and sharing activities

Increase employee productivity Embed communications into everyday business applications across teams to streamline business workflows and maximize employee efficiency.

No heavy IT investment Our integrations are easy to use and easy to deploy, with no heavy training or implementation costs required.

Increase revenue and drive customer retention Combine powerful communication capabilities with relevant customer data to ensure sales and support teams have the right information at the right time.